Cookie Policy

This Cookie Policy explains how BetSofa Casino uses cookies and similar technologies on our website (the “Site”) to keep things running smoothly, protect your account, measure performance, and tailor your experience. It also explains your choices, including how to manage or delete cookies.

By using the Site, you may allow cookies to be placed on your device as described below, depending on your cookie preferences and your browser settings.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the website recognize your browser, remember your settings, and support key features like logging in, keeping sessions secure, and preventing fraud.

Some cookies are deleted when you close your browser (session cookies). Others remain for a set period (persistent cookies) so your preferences can be remembered the next time you return.

How Cookies Power a Better, Safer Casino Experience

We use cookies and similar tools to support important functions, including:

• Functionality - remembering language, region, and site preferences so you don’t have to set them every time
• Security - helping detect suspicious activity, reduce abuse, and protect player accounts
• Performance - ensuring pages load correctly and features work reliably across devices
• Analytics - understanding how players use the Site so we can improve navigation, content, and overall usability
• Personalization and marketing - showing content and offers that are more relevant to you where permitted by law

Some cookies are strictly necessary for the Site to operate. Others are optional and depend on your consent where required.

The Cookie Types We Use (And Why They Matter)

Essential Cookies (Strictly Necessary)

These cookies are required for core Site operations. Without them, many features will not work properly. For example, essential cookies may be used to maintain secure logins, process transactions, prevent unauthorized access, and support essential page functions.

Because they’re required for service delivery and security, you typically can’t disable essential cookies using a site preference tool - but you can block them in your browser (which may break the Site).

Functional Cookies (Your Preferences, Remembered)

Functional cookies help the Site remember choices you make, such as preferred language, region, and other user settings. They make your next visit easier and more consistent.

If you disable these cookies, some customization may reset between sessions.

Performance and Analytics Cookies (Make the Site Run Better)

These cookies help us understand how the Site is used - which pages get visited most, how users move around, and whether errors occur. The information collected is generally aggregated and used to improve site speed, layout, and reliability.

Disabling these cookies means we have less insight into what’s working and what needs fixing, but the Site should still function.

Marketing Cookies (Relevant Offers and Campaign Measurement)

Marketing cookies may be used to deliver more relevant promotions, limit how often you see the same ad, and measure how effective campaigns are. These cookies can be set by us or by third-party partners and may track activity across sites depending on your settings and applicable law.

If you choose not to allow marketing cookies, you may still see promotions, but they may be less tailored.

Third-Party Cookies and Services

Some features on the Site may rely on third-party services that can place their own cookies or similar technologies. These providers may include analytics, security, fraud prevention, payment support tools, and advertising/measurement partners.

Third parties control how their cookies function and how long they remain on your device. We recommend reviewing the privacy or cookie notices of those third parties for details on their practices.

Your Consent and Cookie Choices

Where required by law, we ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can adjust your choices at any time through the cookie preference tools available on the Site, if provided.

Even if you accept cookies, you can still control them through your browser settings (see below).

Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you manage cookies through their settings. You can typically:

• See which cookies are stored
• Delete all or selected cookies
• Block cookies from specific sites
• Block third-party cookies
• Block all cookies entirely

If you delete cookies, your saved preferences may be cleared, and you may need to log in again. If you block certain cookies, parts of the Site may not function correctly, including account sign-in, cashier functions, responsible gaming tools, and security checks.

Browser steps vary, but you can usually find cookie controls under Settings - Privacy - Cookies (or similar).

What Happens If You Block Cookies?

Blocking or restricting cookies can affect your experience in practical ways. For example, you may see repeated prompts, your session may time out more often, certain pages may not load as expected, and some tools may fail to remember your preferences.

For account-related questions and key terms connected to your play, you can also review our main brand page here: BetSofa Casino.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Any updates will be posted on this page with the revised effective date. If changes are significant, we may provide additional notice where appropriate.

Questions or Privacy Requests

If you have questions about this Cookie Policy or how cookies are used at BetSofa Casino, contact our support team at support@betsofa.com. You can also use the Site’s live chat or FAQ options if available, and we’ll help you understand your choices and settings.